About the Project

The Yellowstone County Youth Crisis Diversion Project is a collaborative community effort to provide urgent response to youth experiencing mental health crises and their families. The goal of the project is to help these youth stay in their homes by responding quickly, helping families navigate the system to make informed choices about services and supports that best fit their needs. The overarching goal is to access and integrate existing and needed services and supports to create a more streamlined system of care in the Billings Area for youth in crisis. The project is a community project funded by the Montana State Legislature through the Children's Mental Health Bureau and managed by Montana Community Services, Inc.

Yellowstone Youth Crisis Network Vision

To be a trusted and reputable collaborative network of youth & family centered care in Yellowstone County.

Yellowstone Youth Crisis Network Mission

Helping youth realize their greatest potential while strengthening their support system.

Yellowstone Youth Crisis Network Values

Integrity, Commitment, Compassion, Service Collaboration and Excellence.

What is a crisis?

We define crisis as a situation and/or behavior which results in a high level of stress for the youth and/or persons providing care for the youth, which cannot be resolved by the available coping methods and resources of the youth or caregiver. This crisis could lead to a significant disruption for youth and families that without intervention could lead to placement in a higher level of care.

We know that crisis looks different for everyone. We also know that a crisis for a youth is commonly a crisis for the family. For that reason, the services we provide are flexible and individualized, and work with the whole family to make an effective plan. 

Our Services

Yellowstone County is fortunate to have a wide range of services and resources for youth and families. The services we provide are not intended to replace or duplicate existing services. Rather, we work with existing services and resources to help families make the best choices for their needs and get set up as quickly as possible. The network's goal is to facilitate access, help families organize services, and provide information regarding resources.

Crisis Intervention

Crisis Intervention is similar to intensive case management and wraparound facilitation. A Crisis Coordinator makes contact with the family within 24 business hours of referral and begins gathering information to understand the youth and family's crisis, strengths, and needs. A Crisis Coordinator helps the family learn about and understand what resources are available and best fit the family's needs. They will facilitate the process of getting resources set up and coordinate with other team members, helping the family to navigate through potential barriers.   While services and resources are being put into place, the crisis facilitator helps with basic skills and interventions in the home to prevent further escalation of the crisis. Crisis Intervention can provide support for up to 30 days. 


This Project was made possible through the collaborative efforts of our community partners. We’d like to thank our partners in this project who are all offering their support and services to youth and families in crisis. A special thanks goes to our Executive Committee Members who are a dedicated group and include: Montana Community Services, Rimrock, Montana 13th Judicial District Youth Court Services, Ted Lechner Youth Services Center, Children's Mental Health Center, Jani McCall, and Dr. Cathy Grott: YYCN Outcome Evaluator. In addition, the network wishes to thanks Billings Public Schools for their donation of office space and equipment. 

Billings Area Family Violence Task Force

Billings Clinic

Billings Community Crisis Center

Billings Public Schools

Boys and Girls Clubs of Yellowstone County

Center for Children and Families

Family Support Network

Family/Youth Representatives

Friendship House

Full Circle Counseling Solutions

Head Start Inc.-Billings

Montana Community Services

MT. 13th Judicial District Youth Court Services

National Alliance on Mental Illness-Billings

New Day, Inc.

PLUK of Billings


RiverStone Health

Rocky Mountain Tribal Leaders Council

Ted Lechner Yellowstone County Youth Services Center

The State of Montana, Children’s Mental Health Bureau, DPHHS

The State of Montana, Child & Family Services Division, DPHHS


United Way of Yellowstone County

Yellowstone Boys and Girls Ranch

Youth Dynamics